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Hello and thank you for visiting my site. My hope is that by sharing my experience and knowledge and enthusiasm for improving healthcare we can collaborate to really make a difference together

About Jan Potts

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Worston, Lancashire, United Kingdom
I am an experienced enthusiastic nurse with over 15 years at a senior level. With a passion for delivering the best care we can for patients I have spent the last ten years working at the front line within high profile improvement programs specialising in putting the theory into practice. I'm told I am a strong leader and facilitator of improvement and transformational change I have a track record of developing capacity and capability for improvement, locally, regionally nationally and internationally by developing and facilitating communities of improvement across programmes and clinical disciplines. The work I have done has always focused on developing the emotional intelligence of both individuals and teams and organisations. This combined with a sound practical knowledge of improvement science enables her to ensure the policy and theory is turned into practice.

Tuesday, 1 November 2011

http://www.kingsfund.org.uk/ebcd/index.html

This is a great place to start with Experienced Based Co Design(used to be EBD if you know it from NHSI). There are so many resources on here to support you through the whole journey of involving patients meaningfully in the design and redesign of services. Have a look at the videos across the different sections they are very enlightening.
I wholeheartedly recomend this to you, please use it, it really does make things better for patients and professionals alike
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