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Hello and thank you for visiting my site. My hope is that by sharing my experience and knowledge and enthusiasm for improving healthcare we can collaborate to really make a difference together

About Jan Potts

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Worston, Lancashire, United Kingdom
I am an experienced enthusiastic nurse with over 15 years at a senior level. With a passion for delivering the best care we can for patients I have spent the last ten years working at the front line within high profile improvement programs specialising in putting the theory into practice. I'm told I am a strong leader and facilitator of improvement and transformational change I have a track record of developing capacity and capability for improvement, locally, regionally nationally and internationally by developing and facilitating communities of improvement across programmes and clinical disciplines. The work I have done has always focused on developing the emotional intelligence of both individuals and teams and organisations. This combined with a sound practical knowledge of improvement science enables her to ensure the policy and theory is turned into practice.

Saturday 14 May 2011

Ron Gutman: The hidden power of smiling | Video on TED.com

Smiling and its power. I'm sending you a smile with this postRon Gutman: The hidden power of smiling | Video on TED.com

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